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Your opinion matters

Welcome to TOTAL's customer satisfaction survey. As our customers are very important to us, we would like to hear from you. TOTAL values your feedback and we appreciate your time in helping us provide better customer service to all of our customers.

By completing the short TOTAL customer satisfaction survey, we will be able to measure how our products and services meet our customer's expectations and at which level we are able to satisfy our customers.

Please give a rating between 1 and 5 based on your level of satisfaction. 5 would be the highest rating and 1 the lowest.

1) Completely dissatisfied, 2) Somewhat dissatisfied, 3) Satisfied,

4) Somewhat satisfied, 5) Completely satisfied.

TOTAL offers quality products *
I am satisfied with the quality of service in TOTAL *
TOTAL responds to queries in a timely manner *
TOTAL's complaints handling and resolution is professionnal *
How satisfied are you with your last transaction with TOTAL *
I would like to recommend TOTAL to my friends and family *
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